Archive for month: December, 2013

How To Check Your E-mail Using Webmail

Webmail allows you to access your email accounts through a web browser such as Firefox, Internet Explorer or Chrome. The main advantage to checking your email via a web browser is there is no need to install or configure any email software on your computer. It also means you can check your emails on any computer you use around the world. Read more

Domain names

Modifying domain name servers or DNS records

If we are not the registrar of your domain, you will not be able to perform the below actions within the Console. You will need to manage the delegation of your domain with the company that you have it registered with. To determine which registrar your domain is registered with and who you should contact for assistance, perform a Whois lookup against your domain name. A Whois lookup will also allow you to see what name servers your domain is currently delegated to. Read more

Domain names

Changing ownership of .au domain names

A Registrant Name Change is the process of transferring the ownership of a domain name ending in .au from one party to another. A transfer of ownership will start a new registration of the domain to the receiving entity, who will need to meet the eligibility requirements to hold the registration of the domain An administration fee of $50 AUD applies per Registrant Name Change (RNC).

Submit your .au Registrant Name Change Online

The following requirements must be met to successfully complete the Registrant name change form:

  • The domain name is currently registered with Geekware.
  • The correct spelling for the domain name.
  • The current registrant contact details for the domain name are valid and accessible. A confirmation request will be sent to the registrant contact email address. Perform a whois search if this is not known.
  • Valid credit card details.
  • The domain Authcode (EPP / Domain password).

Click here to begin the transfer of ownership for the .au domain name.

Condition of transfer

The license (ownership) of any .au domain may be offered for transfer (or “sale”) to another entity or party by any means and for any reason on the condition that the gaining entity or party meets the eligibility criteria for the registration of a .au domain name.

Somebody else has registered a domain, for which I hold a trademark

If another party has registered a .au Domains to which you feel you may have an entitlement , you should contact the Australian Domain Authority (auDA). The auDA is the policy authority and industry self-regulatory body responsible for the administration of .au domain names. You can visit their website at auDA for more information on specific regulations or news or current policies.

Registrant Correction requests

In a case where a domain name is registered incorrectly to an ABN not owned by the true/intended registrant of the domain, it is possible to request a correction to registrant information. In this process, the registration eligibility details are updated to the correct owner without re-registering the domain for additional 2 years.Those eligible for this process are typically customers of small design/hosting companies who registered their customers domain under own retail account using their own business details for eligibility. Required documentation for approval of such requests:

  • Proof of original payment for the domain e.g. copy of paid invoice for this domain from the company acting on behalf of the intended registrant in the name of the intended registrant;
  • Photo ID of the requestor who will take place as Registrant Contact following the update;
  • Signed letter of explanation from the requestor including the correct ownership information

In cases of human error during submission of the registration application, documentation required is:

  • Signed letter of explanation from the current account holder;
  • Photo ID of account holder;
  • Correct ownership information

How to Access cPanel File Manager

This demo assumes you’ve already logged in to cPanel

Scroll down a little to find the File Manager link.

1) Now click on File Manager.

cPanel File Manger Screenshot 1

Notice that File Manager has been opened in a new tab of your browser.

You’re now in the File Manager area.

2) To log out of the File Manager, just close the tab.