To Set Up Your E-mail Account in Mozilla Thunderbird

1. In Mozilla Thunderbird, from the Tools menu select Account Settings.
   
2. Select Email account, and then click Next.
3. Enter your name and e-mail address.
   
4. Select POP or IMAP as the type of incoming server you are using. Your incoming server is the one provided to you by Geekware. The standard is mail.yourdomain.com.au. Click Next.
   
5. Enter your e-mail address for the Incoming User Name, and Outgoing User Name. Click Next.
   
6. Enter a name for your email account and click Next.
   
7. Verify your account information and click Finish.
8. In the Account Settings window, select Outgoing Server listed below your new account.
   
9. Type mail.(yourdomain name) for the Server Name and change the Port setting to 465 if using Plesk or 587 for CPanel.
10. Select Use name and password and enter your e-mail address. Thunderbird will ask you for your password the first time you try to send mail. Click OK.
    
    Note

    As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Thunderbird™ is a trademark of the Mozilla Foundation in the United States and/or other countries. All rights reserved.

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From the Mail menu, select Preferences.

 Step 2

From the Mail menu, select Preferences.

Step 3

In the Add Account window, enter your full name, email address and email password and click Continue.

Step 4

n the Incoming Mail Server screen, select POP or IMAP from the Account Type list, and complete your information as follows:

Description
The name of your account.

Incoming mail server
POP mail.yourdomain.com.or IMAP mail.yourdomain.com.

User Name
Your email address.

Password
Your email account password.
Click Continue

Step 6

In the Outgoing Mail Server screen complete your information as follows:Description
The name for this mail server (e.g. yourdomain.com).Outgoing mail server
mail.yourdomain.com

Step 7

Check the Use only this server box.

Step 8

Check the Use Authentication box, and then enter your User Name and Password. Click Continue

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To access webmail on Windows Hosting, visit http://webmail.your-domain.com.au and enter in your email address and email password.

cPanel Webmail

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Modify your domains name servers

To modify the name servers your domain is currently delegated to, follow the instructions below.

1. Log into your Account.
2. Click Domains. 
3. Select the domain you wish to update.
4. Click Update Name Servers

Windows Hosting servers (Plesk)

Customers who are subscribed to our Windows Hosting Packages should delegate their domains to the below name servers.

• ns101.geekware.com.au
• ns102.geekware.com.au

cPanel Hosting name servers

Customers who are subscribed to our cPanel Hosting services should delegate their domains to the below name servers.

• ns201.geekware.com.au
• ns202.geekware.com.au

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To transfer a .au domain name to Geekware you will need

• The domain EPP/Authcode (password)
• Access to the registrant contact email address

Things to consider before transferring a .au domain name to Geekware

• Once a domain enters PENDINGTRANSFER status, it’s name servers cannot be modified until the transfer is complete. You may want to modify your domains name servers before beginning the transfer.
• If the domain is expiring within 89 days, you will have an option to renew the domain during transfer.

Approving the .au domain transfer

Once a request has been made to transfer the .au domain to Geekware, an email will be sent to the registrant contact email address of the domain (this email can take 1-2 hours to be sent). You can check what the current registrant contact email address for your .au domain is atAusRegistry’s website.

If you do not currently have access to this email address, you must contact your current registrar and request they update your domain registrant contact email address.

To proceed with the transfer, an approval link that is provided to the registrant contact email address must be clicked. Once clicked, the request to transfer the domain begins. It generally takes 48 hours from the moment the link is clicked for the .au domain to be transferred to Geekware.

.au domain transfer process

1. Registrant contact email address clicks an approval link
2. Geekware advise AusRegistry of transfer request
3. Domain enters PENDINGTRANSFER status
4. Current registrar release domain (typically within 48 hours of request)
5. Domain is transferred to Geekware

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Please note: Updating the registrant contact for a gTLD domain (com/net/org/biz) name will change the legal owner of that domain name. Updating the registrant contact for a .au domain will not change the ownership of that domain, and will effect all other .au domains using the same NIC Handle. To change the owner/registrant of a .au domain, a registrant name change request is required.If you have any concerns about the privacy of your Whois contact information, we do offer a domain privacy service which masks your Whois contact information from being displayed to the public. Please note that this service is only available for certain types of domain extensions.

The post .au Domain Eligibility Complaints and Scenarios appeared first on Geekware - Advanced Online Solutions.

Submit your .au Registrant Name Change Online

The following requirements must be met to successfully complete the Registrant name change form:

• The domain name is currently registered with Geekware.
• The correct spelling for the domain name.
• The current registrant contact details for the domain name are valid and accessible. A confirmation request will be sent to the registrant contact email address. Perform a whois search if this is not known.
• Valid credit card details.
• The domain Authcode (EPP / Domain password).

Click here to begin the transfer of ownership for the .au domain name.

Condition of transfer

The license (ownership) of any .au domain may be offered for transfer (or “sale”) to another entity or party by any means and for any reason on the condition that the gaining entity or party meets the eligibility criteria for the registration of a .au domain name.

Somebody else has registered a domain, for which I hold a trademark

If another party has registered a .au Domains to which you feel you may have an entitlement , you should contact the Australian Domain Authority (auDA). The auDA is the policy authority and industry self-regulatory body responsible for the administration of .au domain names. You can visit their website at auDA for more information on specific regulations or news or current policies.

Registrant Correction requests

In a case where a domain name is registered incorrectly to an ABN not owned by the true/intended registrant of the domain, it is possible to request a correction to registrant information. In this process, the registration eligibility details are updated to the correct owner without re-registering the domain for additional 2 years.Those eligible for this process are typically customers of small design/hosting companies who registered their customers domain under own retail account using their own business details for eligibility. Required documentation for approval of such requests:

• Proof of original payment for the domain e.g. copy of paid invoice for this domain from the company acting on behalf of the intended registrant in the name of the intended registrant;
• Photo ID of the requestor who will take place as Registrant Contact following the update;
• Signed letter of explanation from the requestor including the correct ownership information

In cases of human error during submission of the registration application, documentation required is:

• Signed letter of explanation from the current account holder;
• Photo ID of account holder;
• Correct ownership information

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Scroll down a little to find the File Manager link.

1) Now click on File Manager.

Notice that File Manager has been opened in a new tab of your browser.

You’re now in the File Manager area.

2) To log out of the File Manager, just close the tab.

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Step 1: Creating a New Account

Click on  “File”, “Info”, “Account Settings”

Step 2: Choosing the Type of Service to Configure

Under the “Email” tab, click “New”. A dialog will appear as below. Select the first option “Internet E-mail” and click “Next”.

Step 3: Choosing to Manually Configure the Account

Select “Manually configure server settings or additional server types” and click “Next”.

Step 4: Selecting the Service Type

Select “Internet E-mail” and click “Next”.

Step 5: Enter Your E-mail Account Settings

Enter your name, as you would like it to appear when sending emails, email address, Account Type (POP3 or IMAP depending on how you would like to manage your email), incoming mail server, outgoing mail server SMTP, user name is your full email address and the password for your email account.
Click on the “More Settings” button.

Step 6: Configure Your Outgoing Mail Server

Click on the “Outgoing Server” tab and ensure “My outgoing server (SMTP) requires authentication” and “Use same settings as my incoming mail server” is selected.
Click on the “Advanced” tab.

Step 7: Changing the SMTP Server Port

Change the Outgoing server (SMTP) port to 465. We do this because some ISPs block sending email to 3rd party SMTP servers on port 25 to reduce unwanted spam that viruses and malware may produce.
Click “Ok”.

All Done!

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